Testimonials
When it came time to look for a security company for desk attendant duties at my institution, I looked at a lot of companies who made a lot of promises. What made the difference with Secured Security was that our contact was not with an account manager, or a supervisor, but with the owner; and there were no promises, only guarantees about their quality of work. When we contracted with Secured Security, the owner made sure to keep in touch with us to make sure that his crew was doing the work we wanted. Secured Security also trained their employees to perform the particular duties at our institution. Secured Security is a company with employees who care about the jobs that they do, and with an owner who is always looking to make things better. I am very happy with the performance of Secured Security. I have never had an issue with the quality of the Secured Security guards. Secured has good management communication. My employees feel very safe with the guards Secured Security provides.
I am happy with Secured Security. I’m very satisfied with management’s responsiveness to my requests. Secured Security has maintained the security standards for the stores. Any company can benefit from having Secured Security as part of their shrink tool. Secured Security is a professional organization that listens to its clients.
I would like to express my gratitude for the great relationship has with your company. Right from the start, you and your employees have strived to provide excellent service. Whenever I have had a concern, you have been very responsive in not only handling it but also following up. Too often other security firms that we have used previously had a tendency to not handle us as well as they would do so for their more lucrative accounts. Almost three years later we still enjoy the same high level of service from Secured Security. Thank you for being an excellent example of what honesty, integrity, and having a great staff can accomplish.
I have been in the Security/Loss Prevention business for 23 years and have dealt with numerous guard/contract service agencies. I have been dealing with Secured Security for the past 2 years and can truthfully say that they are head and shoulders above the rest. I have been provided consistent coverage (same persons assigned to my account), and the quality of the personnel is above average for what the industry normally sees. Secured has been proactive in the selection and training of the individuals assigned to my account, and has displayed an immediate and satisfactory response to the very few issues that have come up in our relationship. I would most sincerely give them a very high recommendation.
Secured Security has consistently been reliable and responsive to our security needs. Working with Secured Security has brought an ease in knowing that we would have security in our times of need. Management’s communication and follow up has also been a very important part of our working relationship.
It was obvious from the first time I spoke with Bal Jouhal that (Secured Security) was exactly what we were looking for to head our overnight security. They really take pride in doing the absolute best job they can. It is the attention to detail from Secured Security’s management that makes us look no further for someone to watch over our property.
We could not be happier with the professionalism of their staff and the pride they take not only in representing Secured Security, but in the YWCA as well. Secured has never left a shift uncovered. I would definitely recommend Secured Security to anyone who is looking for a security company.
I just want to let you know how appreciative we are of Secured Building Maintenance’s custodial services here at the shopping centre. The service is excellent and the personnel you selected to work with us are great. No request is out of the question and usually can be accommodated within the current budget and in a reasonable timeframe.
SBM has a very responsive team and is an easy company to work with. I’ve enjoyed our partnership since SBM joined us back in June 2009. Our patrons, staff and visitors frequently comment on the very noticeable cleanliness of the facility. SBM’s customer support at all levels is first rate.
Being a fairly new facility we have high expectations for our cleaning service partner to keep the facility looking new. Whenever challenging situations occurred SBM’s response was always a calm willingness to analyze and meet each challenge. Thanks again for all of your help
Secured Building maintenance offers competitive pricing with top shelf service. I would just like to say how great it is to do business with a building services vendor who is reliable and dedicated to my company. They are extremely conscientious, hardworking, and helpful. The service they provide is far above my expectations and I would highly recommend them to anyone who wants not just a clean facility but an impeccable one. They are professional and courteous and a pleasure to work with. All of my requests for extra services or technical advice are met with no hassle. They are a fine partner.
Secured Building maintenance delivers as promised and their service is top-notch. The transition from our previous contractor was seamless, and their employees are well supported and managed. They took the worry out of making an important vendor change.
I have been a customer for more than three years and look forward to being a customer for many more to come. The responsiveness and genuine interest of the management staff at SBM in their customer's well-being is apparent and genuine. They definitely perform as advertised!
